Oracle is inviting applications for the position of Technical Analyst 1 – Support. Fresh graduates with a Bachelor’s or Master’s degree in relevant fields are eligible to apply. If you’re passionate about technical support and eager to grow your career at a global tech leader, this could be your opportunity.
Oracle Careers 2025 – Job Overview
- Company: Oracle
- Job Role: Technical Analyst 1 – Support
- Qualification: Bachelor’s or Master’s degree (Computer Science, Information Systems, Software Engineering, or related fields)
- Experience: 0 – 2+ years
- Batch Eligible: 2020 / 2021 / 2022 / 2023
- Job Location: Bengaluru
- Salary Range: ₹7 – ₹9 LPA
Job Description
As a Technical Solution Analyst I, you will be responsible for investigating issues in front-end applications, performing backend diagnostics, and supporting end users. Your work will involve:
- Capturing logs and analyzing workflows.
- Applying fix tools and troubleshooting.
- Querying database tables, updating records, and cycling servers.
- Documenting all activities, resolutions, and knowledge articles.
- Prioritizing tasks based on issue severity while ensuring client and business needs are met.
- Collaborating across teams to escalate or resolve issues efficiently.
Key Responsibilities
- Provide technical support for front-end and back-end systems.
- Perform incident, problem, and change management tasks.
- Deliver excellent client and customer service through timely resolution.
- Work in collaboration with global teams and ensure round-the-clock support.
Basic Qualifications
- 0–2 years of relevant experience.
- A degree in Computer Science, Information Technology, Software Engineering, or a related field.
- Good knowledge of SQL.
- Willingness to work in the evening shift (5:30 PM – 2:30 AM IST).
- Excellent communication and interpersonal skills.
- Willingness to provide on-call and rotational shift support.
Preferred Skills
- Technical Support
- Incident & Problem Management
- SQL Proficiency
- Troubleshooting & Root Cause Analysis
How to Apply for Oracle Careers 2025?
Interested and eligible candidates can apply online through the link below. Don’t miss this opportunity to join Oracle’s dynamic support team!